Tool 5 – Stakeholder Engagement
It is critical to ensure effective stakeholder engagement; the interest and involvement of stakeholders can bring significant benefits, but it also carries risks. If the expectations of stakeholders in the RSP are not met, and they leave or criticise the programme, this can place the programme at risk and ultimately undermine the credibility of the programme in the market.
Step Guide
STEP
1
Ensure effective engagement of stakeholders occurs in the design stage of the RSP
STEP
2
Undertake a stakeholder mapping exercise
STEP
3
Identify key stakeholders which should be consulted on the design of the RSP
STEP
4
Document their perspectives
STEP
5
Discover specific expectations/anticipated outcomes the stakeholders want to see from the RSP
STEP
6
If you already have an RSP in place – was a stakeholder mapping exercise initially conducted?
STEP
7
How are current stakeholders involved in the standards-setting process?
STEP
8
Is there a public consultation period for comment on draft standards?
STEP
9
Are the participation levels of stakeholders clear?
STEP
10
Did the standards-setting process follow the ISEAL standard, or equivalent?
Top Tips:
Annexe A (p41) provides an example process for conducting an initial stakeholder mapping exercise